The Ticket Room
Get in Touch

Contact The Ticket Room

Need a hand? We're here.

We reply fast during CFB/NFL/NBA slates—especially on game days.

Fastest for Members

Discord

#support inside the VIP server (best for access/billing issues)

Ping

Tag @Admin in #support for urgent access problems

Email

[email protected]

Use this if you're not in Discord yet or prefer email.

Response time: 1–6 hours, 9am–11pm ET (often sooner)

During live slates we prioritize access & posting issues.

Before You Message Us, Include:

  • Your Discord handle

    (e.g., user#1234)

  • Checkout email used to purchase

    (if applicable)

  • Payment method & date

    (Stripe/PayPal/LaunchPass/Whop)

  • Issue type

    Access • Billing • Cancellation • General question

Security reminder: We will never ask for your sportsbook logins, card numbers, or private keys.

Quick Self-Serve Fixes

Manage Membership / Cancel

  • Use the link in your receipt email (Stripe/PayPal customer portal)
  • Or email us with your checkout email and "Cancel" in the subject

Didn't Get a Discord Invite?

  • Check spam for the invite
  • In Discord: Settings → Privacy & Safety → Allow server invites

Still stuck? Email us your Discord handle + checkout email and we'll re-provision access.

Not Receiving @VIP Alerts?

In the VIP server, right-click #vip-picks and #live-alerts → Notifications → All Messages

Press

Use the subject line "PRESS" when you email

[email protected]

Partnerships

Use the subject line "PARTNERSHIP" when you email

[email protected]

Responsible Play

We provide analysis for informational/entertainment purposes only. No outcomes are guaranteed.

Help & Resources:

US: 1-800-GAMBLER

UK: begambleaware.org

AU: gamblinghelponline.org

Please wager only where legal and within your means.